Achievement of Client's Charter 2017Achievement of Client's Charter 2017

Forest Department Achievement of Client's Charter for the year 2017

No Achievement of Client's Charter Based on Montly Feedback / Enquiries
JAN FEB MAC APR MAY JUN JUL AUG SEP OCT NOV DEC
1 The department will ensure all feedback or enquiries will be respond within 5 working days. 0% 100% 100% 0% 100% 0% 100% 0% 100% 100% 0% 100%

 

 No.  Achievement of Client's Charter Based on Quarterly Perfomances Quarter 1 Quarter 2
Quarter 3 Quarter 4
 1 Approval of mills layout plan amendment within 14 working days. 100%
100% 100% 100%
 2 Registration of new contractors for forest timber license within 14 working days. 100% 100% 100% 100%
 3 Application for log quota of Forest Timber License (FTL) dealt within 21 working days. 100% 100% 100% 100%
 4 Application for land use information replied within 18 working days. 100% 100% 100% 100%
 5 Forest offence complaint responded within 24 hours. 71.21% 71.21% 76.12% 82.61%
 6 IP submitted to PED within 30 days. 96.08% 75.61% 97.14% 55.5%
 7 Research proposals responded within 14 working days. 100% 85.71% 50.00% 100.99%
8 Departmental on-line (Tali-Khidmat/ email) complaints/ request of information responded within three (3) days. 100% 100% 100% 100%