Sarawak ID
Forest Department Client Charter
| 1 | The department will ensure all feedback or enquiries will be respond within 5 working days. |
| 2 |
Approval of mills layout plan amendment within 14 working days. |
| 3 |
Registration of new contractors for forest timber license within 14 working days. |
| 4 |
Application for log quota of Forest Timber License (FTL) dealt within 21 working days. |
| 5 |
Application for land use information replied within 18 working days. |
| 6 |
Forest offence complaint responded within 24 hours. |
| 7 |
IP submitted to PED within 30 days. |
| 8 |
Research proposals responded within 14 working days. |
| 9 |
Departmental on-line (Tali-Khidmat/ email) complaints/ request of information responded within three (3) days. |